Telstra will be upgrading its mobile base station that services Bundanoon to bring a better 4G/5G user experience.
The upgrades will improve the mobile site’s capacity, meaning faster downloads, smoother streaming and less congestion.
Mobile services in the area will be temporarily affected while the upgrade works are underway.
Telstra mobile customers will receive texts advising of the upcoming work.
Landline services, NBN and Satellite internet services, and mobile coverage from other providers will not be impacted.
Any calls to Triple Zero from a Telstra mobile when the site is off air will automatically connect to another mobile network if available for connection to emergency services.
Telstra customers can continue to make calls and send texts during disruption to mobile services by switching on Wi-Fi Calling. This is a free setting on most popular mobile phones and allows your mobile to make and receive mobile calls while connected to Wi-Fi.
We also encourage business owners talk to their bank about connecting their EFTPOS terminals to their NBN or Wi-Fi connection to prevent delays in processing transactions.
The site will need to be switched off during the following periods:
- intermittent outages from 7am-5:30pm on Tuesday 27 January
- from 7am on Wednesday 28 January & through to 5:30pm Thursday 29 January
- daytime outage from 7am-5:30pm on Friday 30 January
- up to 3 hours of intermittent outages on Monday 2 February
