Free virtual health care is now available to every person in NSW for urgent conditions, following the completion of the rollout of NSW Health’s virtual urgent care service.
It now means everyone in NSW can access urgent clinical care for injuries and illnesses without needing to visit a hospital or GP.
Almost 16,000 patients accessed virtual care over the past financial year as the service incrementally expanded across metropolitan Sydney and regional NSW.
This is in addition to the over 216,000 attendances to NSW urgent care services or clinics over the 2024-25 fiscal year.
Minister for Health Ryan Park said, “Access to GPs and primary care is the domain of the Commonwealth Government, but the Minns Labor Government is stepping up and into this space because too many people feel like they don’t have a choice but to go to a hospital emergency department, because they can’t find a GP.
“It’s often the case that our EDs are being attended by people with non-life-threatening conditions.
“That’s why I’m so pleased to announce the completion of our rollout of virtual urgent care services across Sydney and across NSW.
“This is complementing our urgent care services and clinics which are also providing an alternative pathway to care outside of the hospital.
“More pathways to care outside of the hospital; more staff; more hospitals; lower wait times, it’s as simple as that.”
