Highlands News

Compensation fee labelled " a paltry sum "

nbn 1

NBN Co has announced it will pay a $25 compensation fee to telecommunication companies for every late connection, fault rectification or missed appointment.

However at this stage there is no requirement that the provider pass the rebate back onto customers.

Illawarra Business Chamber Executive Director Adam Zarth says it's a paltry sum.

In a survey the Chamber conducted, 43 per cent of businesses are waiting more than 4 weeks to get internet access after a NBN service is installed.